FAQ

GENERAL

• LASSO 2022 will take place on August 12 and August 13, 2022. Doors open at 1 p.m., performances begin at 2 p.m. and end at 11 p.m. LASSO in the City is also confirmed for August 11, at 8 p.m. at the MTelus, in Montreal.

• LASSO takes place at parc Jean-Drapeau, located on Saint Helen's Island, close to downtown Montreal. We recommend taking the STM’s Metro system. Follow the signs to the yellow line and get to the Jean-Drapeau metro station, which will take you directly on the festival site!

• Yes, LASSO is an all-ages event. Children aged 10 and younger are admitted for free when accompanied by an adult with a valid LASSO ticket. Due to the limited space available on the Casino de Montréal GOLD Terrace and Sky Lounge, each person admitted to this section must have a valid Casino de Montréal GOLD or Sky Lounge ticket, including children.

• No, but thanks for your interest! If anything opens up, we will post about it.

• Accreditation for LASSO festival is now closed. We will not be accepting any late requests. For any questions, please contact: [email protected]

• Summer in Montreal is usually hot and sunny, so sunglasses and sunscreen are highly recommended. The weather can be unpredictable, and we suggest you bring a jacket, raincoat or poncho in case of bad weather.

• Rain or shine, the show must go on! Please check the weather before coming to the site and dress accordingly!
  
  Poor weather conditions may force us to interrupt the schedule for a temporary period. We invite you to stay connected to our social media platforms for the latest information.

• You can leave and return any time before 4 p.m. After, you will not be allowed to enter the site.

TICKETS

• LASSO 2022 Weekend tickets and single days tickets are on sale now! Get yours here before they're gone!
  Tickets are issued to ONE PERSON for the duration of the festival and are non-transferrable.

• For all the pass holders who continue to hold on to their tickets, we’ve got you covered! All tickets for the 2020-2021 editions will be honoured in 2022. Refunds are also available for pass holders who would prefer this option.
  
  For the people eligible for the credit following the cancellation of the 2020 edition of LASSO, it will be honoured next year on the festival site if you decide to keep your ticket for 2022.

• LASSO Tickets (2-Day and single days) can be purchased online here.
  
  Select the type of ticket you wish to purchase, make sure to review your order as no exchanges or refunds will be authorized by evenko.
  
  We reserve the right to refuse or cancel any transaction that exceeds the authorized limit.

• You can access and manage your mobile tickets directly by downloading the app and logging into your LASSO account with the email address you used when purchasing your tickets (Apple Store | Google play).
  
  PLEASE NOTE: It is essential to add your tickets to your digital wallet in advance to save time entering them and avoid any technical problems.

• Your tickets are available in your LASSO account. You can access your account through your portal on the website or the festival mobile app.
  
  PLEASE NOTE: It is essential to add your tickets to your digital wallet in advance to save time entering them and avoid any technical problems.

• You will have 1 mobile ticket per day accessible in your LASSO account through your portal on the website or the festival mobile app.
  
  PLEASE NOTE: It is essential to add your tickets to your digital wallet in advance to save time entering them and avoid any technical problems.

• You will have 1 mobile ticket per day accessible in your Lasso account.

• Only passes you originally purchased through LASSO's official ticketing partners can be guaranteed valid: evenko and Ticketmaster.
  
  We can't guarantee the validity or support for any tickets purchased by unauthorized 3rd parties. There is no way to ensure the validity of a ticket purchased from a vendor other than evenko or Ticketmaster until it successfully scans into the Venue EVERY day. Adding this ticket to your digital wallet in advance doesn't ensure it is a valid ticket.

• Yes, you can purchase single day tickets for Friday, August 12 or Saturday, August 13.

• Did you purchase a General Admission ticket but want to upgrade to the full Casino de Montréal GOLD or SKY LOUNGE experience? No problem! We’ll upgrade you. Reach us at [email protected] or at 1 877-668-8269.

LINEUP

• We are pleased to announce that LUKE BYRAN and DIERKS BENTLEY are the two headliners for the first edition of LASSO Montreal 2022.

• The full schedule is now announced but is subject to change.
  
  Festival headliners are the last to play on each given day, typically hitting the stage between 9 p.m. and 9:30 p.m. (subject to change). Artists perform anywhere from 30-minute to 90-minute-plus sets for the festival headliners.

• All Festival performers, including headliners, are subject to change or cancellation at any time without notice. No refunds will be issued if a festival performer is changed or cancelled.

SAFETY, VENUE AND SERVICES

• ALLOWED ON SITE •  Baby Strollers •  Beach Towels and Blankets •  Binoculars •  Camping Chairs - No long folding chairs - No all metal or hard plastic chairs - No sunshades •  Chewing Gum and Mints •  Cowboy Boots and Hats •  Digital Cameras - No professional cameras with lenses over 2.5” or other type of detachable lenses •  Disposable cameras •  Ear Plugs •  Electronic Cigarettes •  Eye Drops •  Hand Sanitizer •  Hydratation Packs - Empty when entering the site •  Lip balm •  Phones and chargers •  Small backpacks and bags/purses - Please note: all bags will be searched •  Sunscreen - No flammable aerosol cans •  Service Animals •  Smiles •  Water Bottles - Empty when entering the site - We encourage reusable waterbottles - Water fountains on site •  Waterproof ponchos/small umbrellas •  Water misters - Empty when entering the site - No flammable aerosol cans
  
  NOT ALLOWED ON SITE •  Animals - Except service animals •  Beach Balls / Soccer Balls / Frisbees - Or any type of balls •  Discriminative or Appropriative Items •  Divisive Symbols •  Detachable Lenses or Lenses over 2,5" •  Drones •  Firearms, knives, or weapons of any kind - Guns, ammo, pocket knives, pepper spray, taser, etc. •  Flammables •  Flags & banners •  Glass bottles and cans •  Hard-Sided Coolers •  Illegal Drugs and Drug Paraphernalia - Please check regulations regarding cannabis and cannabis products - Prescriptions must be properly labeled and in a containter that match the holder's ID •  Items Intended for Sales and Promotions - You need approval from the festival organizers - Items of the sort will be confiscated •  Large backpacks (camping style) •  Large Sports Umbrellas •  Laser Pointers •  Markers or Paint Pens •  Megaphones •  Musical instruments •  Outside Alcoholic Beverages •  Professional Video or Audio Recording Equipment •  Selfie Sticks or Similar Monopods •  Skateboards •  Tents - Camping is prohibited at parc Jean-Drapeau •  Totems •  Toy Guns or Water Guns •  Walkie Talkies
  
  Items that are on this list will be confiscated. We recommend not bringing them to the event site to save you the extra hassle. Any item deemed inappropriate by festival security can also be confiscated.

• All cannabis products brought to the festival site must be sealed in SQDC packaging or from any other official government source and must have been purchased legally. Any cannabis products that do not conform to the law will not be accepted or allowed on site. Individuals may have up to 30 grams, the maximum quantity permitted by law.
  
  No sale or consumption of cannabis is allowed on the site.
  
  Possession of cannabis is only permitted for individuals 21 and older.

• Medical personnel will be present on site.
  
  Please bring any prescription medications you need and avoid situations that could harm your health. Remember to stay hydrated, wear sunscreen and drink in moderation.

• Medical personnel will be present on site.
  
  Please bring any prescription medications you need and avoid situations that could harm your health. Remember to stay hydrated, wear sunscreen and drink in moderation.

• LASSO is committed to providing a unique experience for people with mobility and functional limitations. Our facilities will have signs, an information kiosk, dedicated parking spaces and platforms.
  
  Companions
  Service animals are permitted by law and by permit.
  
  Accessible Facilities
  Most of our stages are equipped with wheelchair-accessible platforms.
  
  Guests Services
  A dedicated waiting station will be available at the box office, and an information booth will be available for disembarkation of the paratransit shuttle. They are located between the main stages at the south end of the cosmos bridge.
  
  Restrooms
  Restrooms to accommodate those with limited mobility will be available on site.
  
  Parking
  Reserved parking spaces for drivers with a parking permit for disabled persons are available at most parking lots in Parc Jean-Drapeau:
  P7 (Stewart Museum): 2 places
  P9 (Aquatic Complex): clients with reduced mobility and adapted transportation
  P11 (Biosphere): 2 places
  Note that there is a path for people with reduced mobility from P9 parking to the box office/water complex.
  
  Shuttle buses
  A paratransit shuttle, currently equipped with ramps, will be available all day.
  Before 8 p.m., boarding will be at the box office, and the drop-off will be between the main scenes at the southern end of the Cosmos walkaway mural.
  After 8 p.m., boarding and drop-off will occur at the Pirelli Tower.

• We aim to create an environment where festivalgoers can connect with music and with each other in a positive way. Take care of yourself, each other and the environment. Don’t hesitate to reach out to us at any time if anything feels unsafe or weird.
  
  BE YOU. NO ONE ELSE CAN.
  LASSO is about celebrating individuality, expressing yourself, and throwing down. Our festival site is a judgment-free zone. So, leave your dirty looks and put-downs at home because there’s no place for them here. Do your thing and keep those boots rockin’!
  
  KEEP THINGS LOVELY!
  Show Mother Nature some love! We are doing our part… But we can’t do it alone. We’re all in this together!
  
  READY... SET... LASSO!
  It’s hard to believe a city that’s so freezing in the winter can be scorching hot in the summer. But, trust us, you will want to be prepared to beat the Montreal heat! Grab your cowboy hat, coolest shades and SPF 50 and get ready for the sunshine. Rain is a good thing too, but come prepared with your rain gear and extra socks to fill those boots.
  
  FEEL SAFE & SOUND
  This is your happy place. We are committed to ensuring all festivalgoers feel safe at all times. LASSO is a space free from physical, verbal and sexual harassment, aggression, and violence. We’ll keep it simple for you, just follow the Holy Day Ranch rule: treat others as you want to be treated.
  
  KINDNESS IS KEY
  We know you’ve all got a whole lotta love to give, so spread it around! Free hugs always! High fives all around! Good vibes only! Be mindful of your surroundings and look out for your friends (this includes new friends too, we’re all family at LASSO!)
  
  HAVE AN OPEN MIND
  Be open to discovering new music, meeting new friends and enjoying new experiences. Those boots were made for walking. Wander, explore and engage. Live in the moment.

• We are committed to creating a safe, respectful, and enjoyable experience for everyone. Therefore, among our many security measures, a code of conduct has been established. Your cooperation is an important factor in creating a pleasant and enjoyable environment, and we thank you for following the subsequent guidelines throughout the duration of the festival.
  
  We ask that your conduct at our events remains pleasant, appropriate, and respectful. For the safety and comfort of our guests, the following behaviours could lead to the intervention of our security staff:
  
  Offensive, discriminatory, and abusive behaviour in any form, including
  • Language
  • Gestures
  • Clothing
  • Writing, signs, banners, etc.
  • Violence of any kind
  • Consumption/possession of illegal substances
  • Interfering with the normal unfolding of the event
  • Provide a minor with alcohol and/or cannabis
  • Being a minor in possession of alcohol and/or cannabis
  • Being in possession of any prohibited items.
  
  For the complete list of prohibited items, visit the info section of the official LASSO website at www.LASSOmontreal.com/Experience/FAQ
  • Any other conduct that may be deemed inappropriate by security or likely to harm the safety of people or property
  
  We all have a responsibility to report any act that goes against the values we stand for. Do not hesitate to immediately report any security or incivility problem to a member of our staff.

• • Many choices of food vendors including vegetarian, vegan and gluten-free options
  • Water and other soft drinks
  • Beer and other alcoholic beverages
  • Clean restroomsat at several convenient locations on site
  • Recycling and compost bins

• No, camping is prohibited at parc Jean-Drapeau.

• LASSO aims to provide you with a diverse selection of quality food. For more info, please consult the Food and beverage section.
  
  You can buy beverages such as water, beer, and other spirits on-site. The legal drinking age in Quebec is 18. Please have two valid identity documents if you wish to consume alcoholic beverages at the venue.
  
  It is permitted to bring an empty reusable water bottle to the LASSO site for refilling at the water fountains. Bringing alcohol is not allowed. Drink in moderation.
  
  You may bring a snack for personal consumption (e.g. a candy bar). Meals, sandwiches, coolers or lunch boxes are not allowed on site.

• IN FESTIVAL:
  Yes. There will be a Lost & Found at the festival accessible to the Venue near the main entrance. Please only give items you find to Lost & Found directly. Do not hand over items to random staff or security guards.
  
  If you do not find your item, you may contact us at [email protected] Please include a detailed description of the lost items, and a customer service team member will be in touch.
  
  OFF FESTIVAL:
  You may contact us at [email protected] or 514- 989-2817 . Please include a detailed description of the lost items, and a customer service team member will be in touch.

• To ensure your safety and comfort, please follow these guidelines when attending the LASSO Festival:
  1. Make an effort to recycle, compost or dispose of your waste correctly.
  2. Please be polite to festival staff and other festival goers. Although crowds gather around the stages, please do not push others or get in the way.
  3. Please respect the Parc Jean-Drapeau and festival grounds. Please do not remove any signs, banners or posters on the LASSO site. Do not climb or damage trees.
  4. Respect the art. Several pieces of art are displayed on the festival site. Do not touch or move the art! Those who tamper with the art may be ejected from festival grounds.

• We encourage you to come to the festival by bike, a fast, efficient and environmentally friendly way to get around! Upon arrival at the site, you will find a designated parking space to lock your bike.

• Consult the schedules, frequencies and bus connections on the parc Jean-Drapeau page. parcjeandrapeau.com/en/#mobility Get your 2 trips pass or LASSO Unlimited Weekend pass in advance to avoid lines at Jean-Drapeau station. stm.info/fr/sorties/festivals-evenko-au-parc-jean-drapeau

• We recommend taking the metro, but you can also carpool.
  
  Champlain College will be opening its 700+ space parking lot for the LASSO weekend.
  The rate will be $10 per car. The price for the trailer will be higher (rate to be confirmed shortly).
  
  PLEASE NOTE:
  - You cannot camp in your trailer in the parking lot.
  - There is a 10-minute walk from the Champlain College parking lot to the Longueuil metro station.

• This year you will be able to bring your camping chair! There will be a designated area with limited seating on a first come, first served basis. Also, long folding chairs will not be allowed. Chairs that stretch to extend are made entirely of metal or hard plastic, or have a sunshade will not be permitted.
  
  No walking around with your chair; once your chair is in the area, it must stay there until you decide to leave the festival grounds.

• There is 3 ways to access to the fastline:
  - By showing your Casino de Montréal GOLD ticket
  - By showing your Sky Lounge ticket
  - By showing your American Express Card
  

• You can reserve a locker on the site daily or in a 3-day package.
  We invite you to pre-book yours right here: portal.golocketgo.com/sites/evenkofest2022mainzone

• We only accept payments by debit and credit cards. No cash will be accepted on the site.

• This year, the LASSO team is working to maintain level 2 of the BNQ 9700-253 standards in responsible event management and minimize negative impacts to the environment. Our maximum waste goal is 155 g per person.
  Together, let's make a greener festival!